Responsibilities
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Play a key role in Managing Client Delivery:
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Lead and manage projects, including tasks such as requirements gathering and documentation, designing future state solutions, and implementing enhancements.
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Address post-production support escalations and perform health checks and gap analysis assessments.
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Apply your analytical skills to identify and solve business problems and manage project issues and risks.
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Develop and implement effective solutions for a timely resolution of any conflicts and risks that arise within the project team.
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Play a pivotal role in Team Management:
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Guide the team’s performance aligning it with project objectives.
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Cultivate a culture of collaboration and trust within the team.
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Model leadership behaviors to inspire and motivate team members.
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Encourage a mindset of continuous learning, improvement, and innovation within the team.